Privacy Policy for PixEditor AI

Effective Date: November 2, 2026

1. Introduction

Welcome to PixEditor AI (referred to as “Company”, “We”, “Us”, or “Our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you visit our website (https://pixeditor.ai/) and use our AI-powered photo editing, image generation, and video animation services.

2. Information We Collect

A. Personal Information You Provide

  • Account Data: Name, email address, profile credentials, and communication preferences created upon registration.
  • User Content: Images, photos, videos, text prompts, or other creative assets uploaded to or generated by our platform.
  • Customer Support: Correspondence and details provided when contacting our support team via [email protected]

B. Non-Personal & Automated Data

  • Technical & Usage Logs: IP addresses, browser type, operating system, device parameters, referring URLs, and session duration.
  •  Cookies & Tracking Technologies:
    • Analytics Cookies: Google Analytics, Microsoft Clarity.
    • Advertising Cookies: Google Ads and performance marketing tags.
    • Functional Cookies: Session maintenance, user authentication, and streak/credit tracking.

3. How We Use Your Information

We process your information for the following specific purposes:

  • Service Provision: Processing AI generation/editing orders, managing user accounts, and delivering active credits/streaks.
  • AI Processing: Temporary storage and processing of uploaded assets strictly to render your requested image/video output.
  • Platform Analytics & Improvement: Optimizing website performance, debugging technical issues, and evaluating user interactions.
  • Marketing & Communication: Delivering product updates, feature notices, and promotional offers (with your explicit consent).

4. Third-Party Service Providers & Data Sharing

We do not sell, rent, or trade your personal data. We only share necessary data with trusted service providers to run our operations:

  • Analytics Platforms: Google Analytics, Microsoft Clarity.
  • Cloud Infrastructure: Secure hosting and database providers storing platform data and temporary assets.

5. Data Retention & AI Asset Policy

Account Data: Retained as long as your account remains active or as needed to comply with legal obligations.

  • Uploaded Media Assets: Retained temporarily only for processing your requests and providing download access, after which they are automatically purged according to our server schedules.
  • Cookies: Retained according to standard browser lifecycles or until cleared via your cookie consent settings.

6. Your Rights & Choices

Depending on your jurisdiction (e.g., GDPR, CCPA), you have the following rights regarding your personal data:

  • Access & Export: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the erasure of your personal data and uploaded content.
  • Opt-Out: Opt out of direct marketing emails at any time via the unsubscribe link or by updating your cookie preferences on our banner.

To exercise any of these rights, contact us at [email protected]

7. Children's Privacy

Our platform is not directed to children under the age of 13 (or 16 in certain regions). We do not knowingly collect or maintain personal data from children. If you believe a child has provided us with personal information, please contact us immediately to have it removed.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our legal obligations or platform functionality. Any updates will be posted on this page with a revised “Effective Date,” and registered users will be notified of material changes via email.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: